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Experience 024 · Websites & Behavior

Just a few details.

You want a free quote for a home service. The form keeps asking for a little more. Tell us, field by field, whether you would keep going. About 5 minutes.

1 · Before you start

Please note: This is a reflective community experience. The websites shown are fictional examples built for this exercise. You may stop at any time by closing the page.
Which best describes you?
Where do you browse most?
How patient are you with websites in general?0–10
Not patient at allVery patient
How much do you trust a business website you have never visited before?0–10
Not at allCompletely

2 · Get your free quote

You need a quote to fix a leaking roof. You found this company’s website. For each question, decide whether you would keep going.

summitroofpros.com/free-quote

Get your FREE roofing quote

Takes less than a minute!

Fictional website created for this experience. Nothing you see here is sent anywhere.

3 · The same company, a shorter form

Now imagine the company’s form looked like this instead.

summitroofpros.com/free-quote

Get your free roofing quote

We reply within 1 business day.

Alex
you@example.com
12345 · Leak above the kitchen
Send my quote request

We only use your details to send your quote. No spam, no sharing.

Fictional website created for this experience.

Would you send this shorter form?
How much do you trust the business behind the shorter form?0–10
Not at allCompletely

4 · Looking back

At the moment you felt like leaving, what were you feeling? Choose any.
If this were a real website, how likely is it you would have left?0–10
Would definitely stayWould definitely leave
Will you notice this on websites from now on?
How meaningful was this experience for you?0–10
Not meaningfulVery meaningful
Would you like to explore this topic further?

Your answers are saved anonymously: no name, email, or IP address is collected, and only the date is kept with them. Community results show totals only, once at least 20 people have taken part. Please don’t include names or personal details in the optional text.